Nox+

Introduction

How can we simplify identity
verification for college students?

64% of our survey respondents had experienced or knew someone affected by identity theft related to verification. This wasn't an abstract security problem. Students were anxious every time they uploaded a passport to another portal. The tools they used offered zero transparency about where that data went.

My role: Project lead on a 4-person team. I drove survey research (n=96), led interviews with students affected by data breaches, ran competitive analysis, created personas, and iterated from sketches through high-fidelity prototype in Figma.

Problem Identification

Meet Pam.

She's a graduate student verifying her identity for yet another online portal. Before uploading her documents, she hesitates, unsure where her data will go or who can access it.

For students like Pam, identity verification is fragmented and unclear. Multiple logins, inconsistent requirements, and vague privacy policies create stress and erode trust. Users feel exposed rather than protected.

User Research

The data confirmed the anxiety.
The interviews revealed why.

The survey showed the stats: 57% experienced frequent upload errors, 34% didn't know which documents were required. But interviews revealed the emotional core. Students felt learned helplessness: burned so many times they'd stopped trusting any system. One told me, "I just assume every portal is going to leak my data eventually." That distrust became the problem Nox+ was designed to solve.

Key Insights

What users
actually need.

After synthesizing 96 survey responses, 16 interviews, and 2 contextual inquiry sessions, two core insights reframed the entire problem.

Design Process

We designed three versions
before we got it right.

Early sketches treated Nox+ as a document vault: upload, store, retrieve. But critiques revealed that storage alone didn't solve the trust problem. The second iteration added transparency panels (who accessed your data, when, why), which tested better but felt overwhelming. The breakthrough came when I reorganized around moments of verification rather than document management: the app surfaces exactly what you need, when you need it, with clear security signals at every step.

Wireframes

I delegated screen assignments across the team while maintaining consistency through regular critiques. One key decision: I chose to show redacted document previews (blurred details with only relevant fields visible) instead of full documents, directly addressing the finding that users felt exposed when their full passport was displayed on-screen.

Design Decisions

Three choices that shaped
the final product.

Each was a moment where two reasonable approaches pointed in opposite directions. The framework gets you to a defensible answer; the decisions are where the trade-offs actually live.

Design System

The visual language
behind Nox+.

A gradient-driven system built around trust, security, and modernity: from the vibrant app icon to every screen interaction.

Solution

Introducing Nox+.

Nox+ is built on a simple premise: people don't want to manage their identity; they want to forget about it until they need it. The app pairs a physical proof card with a mobile platform for seamless verification across digital and in-person contexts. Every feature answers the core question participants asked: "Who has my data, and can I trust them?"

Interactive Prototype

See Nox+ in action.

A walkthrough of the Figma prototype demonstrating the complete user flow: from onboarding and biometric setup through document management and identity verification.