Too excited? Skip to the prototype →
Overview Problem Research Insights Design Process Solution Reflection

Product Design · Identity · Mobile App

Nox+

A secure, universal identity verification platform designed to give users control, transparency, and trust across digital and physical environments.

My Role
Product Designer & Project Lead
Team
1 lead · 1 researcher · 2 designers
Timeline
Sep – Dec 2025
Tools
Figma · Illustrator · Qualtrics
Context
University of Washington
Graduate Project
Focus
Identity Verification
& Secure Access
Outcome
Full prototype demoed
at UW UCD Showcase
Recognition
Concept later adopted
by Apple (Digital ID)

Introduction

How can we simplify identity
verification for college students?

Nox+ is a streamlined, secure access solution designed to simplify identity verification and authentication globally. The platform balances robust security with an intuitive, user-friendly interface, enabling seamless and trustworthy access management across applications.

As a project at the University of Washington, I led design and research efforts, collaborating closely with researchers and other designers to identify usability gaps, optimize workflows, and deliver an accessible, secure user experience. The concepts I explored in this project were later adapted in similar form by Apple.

Problem Identification

Meet Pam.

She's a graduate student verifying her identity for yet another university system. Before uploading her documents, she hesitates — unsure where her data will go or who can access it.

Pam · Graduate Student · University of Washington

"I've uploaded my passport to so many different portals. I never know who actually sees it or how it's stored. Every new system feels like a privacy risk."

For students like Pam, identity verification is fragmented and unclear. Multiple logins, inconsistent requirements, and vague privacy policies create stress and erode trust. Without transparency and strong security signals, users feel exposed rather than protected.

Students struggle with inefficient identity verification processes and ongoing privacy concerns. Navigating multiple platforms often requires repeatedly submitting sensitive personal information, leading to frustration, wasted time, and increased anxiety about data security.

To address these challenges, there is a need for a unified identity verification system that simplifies authentication while prioritizing privacy and trust — providing secure, streamlined verification with both digital and physical options.

User Research

Let's dive deeper
into the data.

I designed a 21-question survey to understand how students manage identity verification — which documents they use, where they store them, what challenges they face, and their confidence in data security.

📋
Survey
21-question survey covering document management habits, verification challenges, privacy confidence, and experiences with identity theft.
n = 96
🎙️
Semi-structured Interviews
Focused on participants who experienced data breaches. Explored emotional impact and behavioral patterns around verification trust.
n = 16
👁️
Contextual Inquiries
Observed how participants secure identity documents on Google Drive and protect online accounts through Duo Security in real time.
n = 2 sessions
34%
of respondents were unsure which documents were required during verification
64%
have personally experienced or know someone affected by identity theft related to verification
57%
experienced frequent upload errors when trying to verify their identity online

Key Insights

What users
actually need.

After conducting the survey, 4 semi-structured interviews, and 2 contextual inquiries, two core insights shaped my entire design direction.

01
A Unified, Intuitive Process
Students want a single, consistent verification system across institutions — simple, smooth, and error-free. They cited Duo Security as a benchmark: quick, clear, and reliable. Fewer repeated steps, fewer errors.
02
Visible, Reassuring Security
Users want visible security cues — lock icons, confirmation messages, and clear explanations of what data is shared and with whom. They need to feel informed, in control, and confident their data won't be exposed.

Design Process

Creating the blueprint.

I started transforming concepts into tangible ideas — exploring features, refining layouts, and iterating through sketches. I designed a detailed sketch to explore features and layout before moving into mid-fidelity wireframes.

Wireframes

I built mid-fidelity Figma wireframes to validate early navigation, test safe presentation of sensitive data, and explore flows for document renewal, history logs, and one-time PIN verification.

Welcome / Onboarding
Document Management
Data Transparency

Solution

Introducing Nox+.

Nox+ is a digital identity management app that streamlines personal verification — giving users control, transparency, and security over their information. The platform integrates a physical proof card with the Nox+ mobile app, enabling secure identity verification across both offline and digital environments.

Key Features

🔐
Biometric Verification
Quickly set up and verify identity using secure biometric authentication during onboarding.
📁
Document Management
Store identity documents securely with automated expiration alerts and renewal reminders.
💳
Universal Nox+ Card
A physical proof card that seamlessly verifies identity both online and offline.
🔍
Data Transparency Panels
See exactly what information is shared, with whom, and revoke access at any time.
👨‍👩‍👧
Family Access Controls
Grant or revoke access to family members with a simple, clear permissions system.
🤖
AI-Powered Guidance
Intelligent search helps users find required documents and verification steps instantly.

Interactive Prototype

See Nox+ in action.

A walkthrough of the Figma prototype demonstrating the complete user flow — from onboarding and biometric setup through document management and identity verification.

Prototype Walkthrough

Detailed Screens

Every screen, annotated.

Each screen was carefully documented with design rationale — explaining the purpose of every element, interaction pattern, and information hierarchy decision.

Reflection

Next Steps &
What I Learned.

Leading Nox+ was an incredibly rewarding experience, and I'm proud of how the app came together from concept to prototype. I learned the importance of continuous iteration based on user feedback and how even small design decisions can impact trust, clarity, and usability.

I had the opportunity to demo Nox+ at the User Centered Design Showcase at UW, and in November, Apple released a digital ID passport — a development closely aligned with my concept, reinforcing the real-world relevance of the research direction I led.

Given more time, I would dedicate additional cycles to refining functionality, integrating features into an existing platform, and conducting broader user testing across different demographic groups beyond college students.

Shoutout to my amazing team — it was super fun to lead this project and bring these ideas to life!

Next Project
Saksham — Inclusive Learning for All
View case study →